Return of goods is possible subject to the following conditions:
· The Client has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods - within 14 days, not counting the day of purchase.
· The return of the Goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods are preserved.
· The Client does not have the right to refuse a Product that has individually defined properties, if the specified Product can be used exclusively by the Client who purchases it.
· If the Client refuses the Goods of good quality, the Seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than 10 days from the date the consumer submits the corresponding request
Return of goods of inadequate quality
A product of inadequate quality means a product that is not able to provide its functional qualities due to a significant defect (with the presence of defects).
The buyer to whom the goods of inadequate quality were sold, if this was not agreed by the seller, has the right at his discretion to declare any of the following requirements:
· replacement for a product of a similar brand (model, article) or for the same product of a different brand (model, article) with a corresponding recalculation of the purchase price;
· a proportionate reduction in the purchase price;
· gratuitous elimination of defects in the goods or reimbursement of expenses for their correction by the buyer or a third party;
· refusal to fulfill the contract and demand the return of the amount paid for the goods.
The online store has the right to refuse the exchange or return of goods if it considers that the discovered significant defect is the result of improper operation of the goods.
